How Much Do We Trust Artificial Intelligence?

Artificial intelligence has become part of everyday life, but not an authority in decision-making.

2 min to read
Written by: Marko Sitar

According to research from our latest VoxPopuli survey, 42% of respondents use AI frequently, while 33% use it occasionally, confirming that AI technology is widely accepted. However, only 30% use AI instead of internet search engines, and just 9% make life or business decisions with its help. AI is therefore clearly perceived as a useful tool, but not as a replacement for personal judgment.

The majority of respondents (80%) believe that AI has made everyday life easier. At the same time, everyone has received incorrect information from AI at least once. This is why as many as 71% often check the accuracy of the answers they receive. Although 83% believe that AI is unbiased, trust has clear limits. 100% of respondents still trust a human expert more than artificial intelligence.

 

Trust under scrutiny

When it comes to consequences, 14% of respondents admit that they have made an incorrect decision due to excessive reliance on AI. Despite this, no one believes that they rely on AI more than on their own critical judgment. It is also noteworthy that there is complete consensus on the need for regulation. All respondents believe that the use of AI should be more clearly regulated by law and that excessive use can reduce the ability for independent thinking.

These results do not point to fear of artificial intelligence, but rather to caution. AI helps, accelerates, and simplifies, but responsibility remains human. In a time when answers are obtained in a matter of seconds, the key question is not how smart artificial intelligence is, but how ready we are to retain our own thinking.

Newsletter

Subscribe to our Newsletter!

And be always updated with news from Dialog.

Highlights

From Metrics to Creative Freedom: What Should an Influencer Brief Include?

When a brand and an influencer know from the outset what they want to achieve, the collaboration becomes more straightforward, and the content is more likely to achieve the campaign’s objective.

Nolan’s Great PR Odyssey

The biggest box office hit of the year and the talk of the summer is Christopher Nolan's The Odyssey. How did this blockbuster become the season's defining cultural event?

Plastic Free July: Awareness Is Growing, Sustainable Habits Are Becoming Everyday Practice

From good intentions to sustainable habits – what stands between us and real change?